Terms of service

1. General
Welcome to CG Sports. By accessing or purchasing from our website, you agree to these Terms of Service. CG Sports reserves the right to update these terms when necessary.

2. Products & Product Information
We make every effort to display accurate product descriptions, specifications, images, availability and prices. However, slight differences in colour, appearance or packaging may occur due to photography, lighting, screen settings or manufacturer updates.

3. Pricing & Availability
All prices displayed on the website are subject to change without prior notice. Products are subject to availability. In case of an accidental pricing, listing or technical error, CG Sports reserves the right to cancel the affected order and issue an appropriate resolution.

4. Orders & Payments
An order is considered confirmed only after successful payment/order confirmation by CG Sports. We reserve the right to refuse or cancel an order in cases such as incorrect pricing, suspected fraudulent activity, stock unavailability or other genuine operational reasons.

5. Cancellation
Order cancellation may be requested before the order is processed or dispatched. Once an order has been dispatched, cancellation may not be possible.

6. Returns, Exchanges & Refunds
CG Sports does not accept returns or provide refunds for change of mind, wrong selection or other personal reasons. Eligible damaged or defective products may be replaced/exchanged after verification. For customer-requested exchanges, applicable shipping charges will be borne by the customer. Please refer to our Return & Exchange Policy for complete details.

7. Shipping & Delivery
Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather, holidays, operational delays or other circumstances beyond our control. Customers are responsible for providing accurate shipping and contact information.

8. Customer Information
Customers are responsible for providing accurate information, including name, phone number, email address and delivery address. CG Sports is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

9. Website Use
Customers must not use this website for any unlawful, fraudulent or unauthorized purpose or attempt to interfere with the operation or security of the website.

10. Intellectual Property
All CG Sports logos, branding, website content, product descriptions, photographs, graphics and other original content are the property of CG Sports or their respective owners and may not be copied or used without permission.

11. Limitation of Liability
CG Sports will not be responsible for delays, losses or interruptions caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues or other force majeure events.

12. Contact
For questions regarding these Terms of Service, orders or products, please contact CG Sports through the contact details provided on our website.

Last Updated: September 2026